Our Frequently Asked Questions

We provide a wide range of virtual assistant services, including administrative support, customer service, call answering and scheduling, social media management and marketing assistance.

Our VAs also handle project management, bookkeeping, research, data analysis and technical support.

Our rates are published up front: $12/hr for a General VA (admin, scheduling, calls, data entry, email and chat support) and $14/hr for a Professional VA (bookkeeping, marketing, design, tech support and higher-level operations). See full pricing.

Many larger VA companies only share pricing after a sales call or sell monthly hour packages. With us, you know the cost before you ever talk to anyone.

No. There are no recruiting fees, placement fees or hidden fees. Some staffing providers charge a one-time placement fee of several thousand dollars before your assistant even starts. With Go Hire Virtual, you pay only for the hours your VA works.

No. There are no long-term contracts. You can start part-time, go full-time, or cover specific shifts, and scale hours up or down as your business changes, including seasonal busy periods. Many larger providers require full-time commitments or fixed daily blocks of hours; we don’t.

Getting started is easy:

1. Book a free 15-minute task audit and tell us what you want off your plate, the tools you use and the hours you need.
2. Get a shortlist of pre-vetted VAs in 48–72 hours.
3. Interview your top picks and choose the one who fits your team.
4. Start delegating, with support from our client success team.

You’ll receive a shortlist of pre-vetted virtual assistants within 48–72 hours of your task audit call. Compare that with weeks or months to hire in-house, or the time it takes to post, screen and interview on a freelance marketplace yourself.

You choose. We send you a shortlist of VAs matched on skills, industry experience and work style, and you interview them before you hire. You’re never stuck with an assistant you didn’t pick.

We use a rigorous recruitment and training process, and we’ve vetted more than 1,000 VAs. We match each assistant to your business by skills, industry experience and work style.

We also provide ongoing support and professional development so your VA keeps delivering high-quality work.

Big VA companies are built for volume. We’re built for small and growing businesses that want:

• Transparent pricing: published rates from $12/hr instead of a quote after a sales call.
• Flexibility: part-time, full-time or specific shifts, with no long-term contract or placement fee.
• Industry know-how: VAs trained for trades, home services, healthcare, construction and real estate.
• A real, local team: U.S. account management from our South Salt Lake, Utah office, so you have a person to call, not a ticket queue.

See our side-by-side comparisons with BELAY, Time Etc, Wishup, MyOutDesk and others, including where another provider might be a better fit.

Yes. Our VAs are matched by industry, so they already know the work and the software. We specialize in:

• Home services and trades (HVAC, plumbing, roofing, electrical, restoration and more): answering calls, booking and dispatching jobs, following up on estimates and invoicing.
• Medical and healthcare: patient scheduling, insurance verification, intake and billing support.
• Construction: bids, submittals, scheduling, permits and subcontractor paperwork.
• Real estate: listings, transaction paperwork, lead follow-up and showing schedules.

Our assistants are based in the Philippines, and your account is managed by our U.S. team in South Salt Lake, Utah. You get the cost savings of an offshore assistant with a U.S.-based point of contact.

Yes. We offer virtual assistants who work in English and Spanish, so you can serve Spanish-speaking customers on the phone, by email and in chat.

It depends on what you need. Answering services typically charge per call or per minute and mostly take messages. A dedicated VA learns your business and can answer calls, book and dispatch jobs, follow up on estimates, update your CRM and send invoices, all at a predictable hourly rate.

A full-time General VA (40 hours a week) costs about $24,960 a year. An in-house receptionist at the U.S. median wage of $18.27/hr (BLS, May 2025) costs about $38,002 a year in wages alone, before payroll taxes, benefits, PTO, equipment and recruiting. That’s roughly $13,000 a year in wage savings, and more once those extra costs are included.

Your VA works inside the tools you already use, such as your email, calendar, CRM, scheduling software and QuickBooks. During your task audit, tell us which systems you use and we’ll match you with VAs who know them.

Absolutely. During your consultation call, we work closely with you to build a customized plan around your tasks, hours and tools. You can start with one role or combine tasks into one full-time VA.

Our U.S.-based client success team supports you after your VA starts. If your tasks, hours or priorities change, call us at (801) 649-4899 or email admin@gohirevirtual.com.

Your satisfaction is our top priority. If you’re not completely satisfied, we’ll work with you to resolve any issues and make sure your needs are fully met.

We keep communication open and transparent and focus on delivering quality results that help your business thrive.