Virtual Receptionist Services for Contractors, Home Service Companies and Medical Offices
A Go Hire Virtual receptionist is a dedicated, trained assistant who answers your calls, books appointments into your software and follows up on every lead, for $12/hr with no long-term contract. Unlike an answering service that shares agents across many businesses, your receptionist works only for you, learns your prices and service area, and can also handle scheduling, dispatch notes, estimate follow-up and invoicing between calls. Receptionists work remotely from the Philippines and are managed by our U.S. team in South Salt Lake, Utah.
Book a Free 15-Min Task AuditCall (801) 649-4899What your virtual receptionist handles
- Answering inbound calls in your company name during the hours you choose
- Booking and rescheduling appointments in ServiceTitan, Housecall Pro, Jobber, Workiz, FieldEdge or your calendar
- Qualifying new leads and passing urgent jobs to your on-call tech
- Returning voicemails, missed calls and web form leads
- Confirming appointments and sending reminders
- Following up on open estimates and requesting reviews after the job
- Patient scheduling and insurance verification for medical offices (HIPAA-trained, BAA signed)
Virtual receptionist vs. answering service vs. AI receptionist
| Dedicated virtual receptionist (Go Hire Virtual) | Answering service | AI receptionist | |
|---|---|---|---|
| Who answers | The same trained person every shift | Whichever shared agent is free | Software |
| Pricing model | $12/hr, no per-call fees | Usually per call or per minute | Monthly subscription |
| Knows your business | Yes: prices, techs, service area, customers | Works from a script | Works from its setup |
| Work between calls | Scheduling, follow-up, invoicing, data entry | No | No |
| Best for | Businesses that need calls answered and the office work done | Overflow and after-hours message taking | High call volume with simple booking |
Many service businesses pair a daytime virtual receptionist with an after-hours answering service. See how we compare with Ruby and Smith.ai.
What a virtual receptionist costs
$12/hr for a General VA, or $14/hr for a Professional VA with bookkeeping or healthcare admin skills. A full-time receptionist (40 hours a week) at $12/hr costs about $24,960 a year. The median U.S. receptionist wage is $18.27/hr (BLS, May 2025), before payroll taxes and benefits. No placement fee and no long-term contract.
Virtual receptionists by industry
- HVAC, plumbing, electrical and roofing companies
- All home service trades
- Construction and general contractors
- Medical and dental offices
- Real estate
Frequently asked questions
What is a virtual receptionist?
A virtual receptionist is a remote staff member who answers your business phone, books appointments and handles front-desk tasks without working in your office.
How much does a virtual receptionist cost?
Go Hire Virtual receptionists cost $12–$14 per hour with no per-call fees, placement fees or long-term contract.
Is a virtual receptionist better than an answering service?
For most service businesses, yes during business hours: a dedicated receptionist knows your business and does office work between calls. An answering service is a good fit for overflow and after-hours coverage.
How fast can I get a virtual receptionist?
You get a shortlist of candidates within 48–72 hours, and most clients have their receptionist answering calls within about a week.
Where do your virtual receptionists work?
They work remotely from the Philippines and are managed by our U.S. team in South Salt Lake, Utah.
Stop sending calls to voicemail
Book a free 15-minute task audit or call (801) 649-4899.
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