Virtual Assistants for HVAC, Plumbing, Cleaning & Home Service Companies
Never miss another service call. A dedicated, pre-vetted home services virtual assistant answers your phones, books and dispatches jobs, follows up on estimates, and collects reviews and payments, so your techs stay busy and your office stays calm. From $12/hr with no long-term contracts. Our virtual assistants work remotely from the Philippines. Recruiting, training and account management are handled by our U.S. team in South Salt Lake, Utah.
Book a Free 15-Min Task AuditSee PricingEvery Missed Call Is a Job for Your Competitor
Homeowners call the next company on Google when nobody picks up. A home services VA keeps your phones answered and your schedule full, so you can:
- Answer calls and web leads fast and book more jobs from the same ad spend
- Keep techs routed, on time, and updated when schedules change
- Follow up on open estimates until customers say yes
- Get paid faster with same-day invoices and payment reminders
- Build your Google reputation with a review request after every job
Home Services Virtual Assistant vs. Answering Service vs. AI Receptionist
| Dedicated VA (Go Hire Virtual) | Answering service | AI receptionist | |
|---|---|---|---|
| Who answers | The same trained person every shift | Whichever shared agent is free | Software |
| Pricing model | $12/hr, no per-call fees | Usually per call or per minute | Monthly subscription |
| Works in ServiceTitan, Housecall Pro, Jobber | Yes, books and dispatches directly | Usually takes messages | Depends on integrations |
| Work between calls | Estimate follow-up, invoicing, reviews | No | No |
| Best for | Daytime calls plus office work | Overflow and after-hours | High volume, simple booking |
Many shops pair a daytime VA with an after-hours answering service. See our virtual receptionist page for details.
What a Home Services Virtual Assistant Can Handle
Your VA becomes your remote office manager and customer service rep, working in your tools and on your schedule.
Call Answering & Booking
Answer inbound calls, texts, and web leads, qualify the job, and book it straight onto your calendar.
Dispatch & Scheduling
Assign and route technicians, confirm appointments, and reschedule when jobs run long, in tools like Housecall Pro.
Estimate Follow-Ups
Send estimates, follow up by phone, text, and email, and turn more quotes into booked jobs.
Maintenance Plans & Renewals
Schedule seasonal tune-ups, remind members of upcoming visits, and renew service agreements on time.
Invoicing & Collections
Create invoices, send payment links, and follow up on unpaid balances to protect your cash flow.
Reviews & Reputation
Request Google reviews after each job, respond to reviews, and flag unhappy customers before they post.
Bilingual Customer Support
Bilingual English/Spanish VAs available to serve more of your customers with confidence.
CRM & Marketing Support
Keep customer records clean, run reactivation campaigns, and post job photos to social media.
Vendor & Parts Coordination
Order parts and supplies, track deliveries, and keep your warranty and vendor paperwork organized.
Home Service Businesses We Support
From owner-operators to multi-truck service companies, we match you with a VA who understands your trade.
Use software like ServiceTitan, Jobber, or QuickBooks? Tell us in your task audit and we'll factor it into your VA match. Also see our construction virtual assistants and customer service virtual assistants.
Home Services Virtual Assistant Pricing
Simple hourly pricing, published up front. No recruiting fees, no benefits, no equipment, and no long-term contracts.
General VA
- Answering calls and booking jobs
- Dispatching and confirming appointments
- Invoicing, payment reminders, and review requests
Professional VA
- Office management and team coordination
- Bookkeeping and collections
- Marketing, reactivation campaigns, and social media
How to Hire a Home Services VA
Book a Task Audit
In a free 15-minute call, we find where calls, jobs, and payments are slipping through the cracks.
Get Matched
We match you with a trained, pre-vetted VA for your trade, with a shortlist in 48–72 hours and your VA working in about a week.
Start Delegating
Your VA gets to work in your tools, with our client success team supporting you along the way.
What Home Service Owners Say About Go Hire Virtual
“I have a bilingual Spanish / English VA who has been handling most of my cleaning company's operations.”J Brady, Google review
“Handling rescue calls from customers with professionalism and urgency… assistance is dispatched quickly and efficiently.”Merinda Pickett, Google review
“Handles customer inquiries, schedules service appointments, and follows through with all tasks asked of her.”Christina P., family-owned business for 75+ years
What to Hand Off First: A 30-Day Plan for Home Service Owners
Owners who get the most from a virtual assistant do not hand over everything on day one. They start with the work that leaks the most revenue, then add tasks as the VA learns the business. Here is the order we recommend.
Week 1: Phones and booking
Your VA answers inbound calls and web leads, books jobs in your software and routes emergencies to your on-call tech. This alone recovers jobs that used to go to voicemail.
Weeks 2–3: Estimate follow-up
Your VA works every open quote on a set schedule by phone, text and email. Big-ticket replacements and installs are where steady follow-up pays off most.
Week 4: Invoicing and reviews
Your VA sends invoices the day a job closes, follows up on unpaid balances and asks happy customers for Google reviews.
See exactly what each week looks like in our 30-day VA onboarding timeline. For trade-specific playbooks, start with HVAC, plumbing, roofing, electrical or pest control, and compare costs in our VA vs. in-house hire breakdown.
Home Services Virtual Assistant FAQs
How much does a home services virtual assistant cost?
Go Hire Virtual home services VAs start at $12/hr for call answering, booking, dispatch, and invoicing, and $14/hr for Professional VAs who handle office management, bookkeeping, and marketing. There are no recruiting fees or long-term contracts.
What does a virtual assistant do for an HVAC or plumbing company?
A home services virtual assistant answers calls and web leads, books and dispatches jobs, confirms appointments, follows up on estimates, schedules maintenance plan visits, sends invoices, collects payments, and requests Google reviews.
Can a virtual assistant dispatch my technicians?
Yes. Your VA can assign and route jobs, confirm arrival windows with customers, and update the schedule when jobs run long, using dispatch tools like Housecall Pro.
Do you have bilingual virtual assistants?
Yes. Bilingual English/Spanish virtual assistants are available so you can serve Spanish-speaking customers with confidence.
How fast can I get a home services VA?
You get a shortlist of trained, pre-vetted candidates within 48–72 hours of your free 15-minute task audit, and most home service businesses have their VA working within about a week.
Where are your home services virtual assistants located?
Our virtual assistants work remotely from the Philippines. Recruiting, training and account management are handled by our U.S. team in South Salt Lake, Utah.
Can I scale my VA hours up and down with the season?
Yes. There are no long-term contracts, so you can add support during peak season and scale back when it slows down.
Is a virtual assistant better than an answering service for a home service company?
Usually, yes. An answering service takes a message and passes it on. A home services VA books the job directly in your field service software, dispatches or escalates urgent calls, follows up on open estimates and collects payments, so more calls turn into paid work.
Which home service trades do your virtual assistants support?
We support HVAC, plumbing, electrical, roofing, restoration, pest control, landscaping, house and commercial cleaning, garage door, handyman, towing, appliance repair, pool service and other field service businesses. Each VA is matched to your trade, software and hours.
What software do home services virtual assistants use?
Your VA works inside the tools you already use, such as ServiceTitan, Housecall Pro, Jobber, Workiz, FieldEdge, QuickBooks and Google Workspace. Tell us your stack during the free task audit and we will factor it into your match.
What should a home service business hand off to a VA first?
Start with inbound calls and booking, because missed calls are the most expensive leak. Next, add estimate follow-up, then invoicing and review requests. Most owners have all three running within the first month.
Guides for owners: How a VA Fixes Missed Calls for HVAC & Plumbing · 12 Tasks Contractors Can Offload to a VA · 2027 HVAC Virtual Assistant Report
Keep Your Techs Busy. We'll Handle the Phones.
Book a free 15-minute task audit and see exactly what a home services virtual assistant can take off your plate.
Book Your Free Task AuditOr call (801) 649-4899
