Virtual Secretary Services for Busy Owners and Professionals
A virtual secretary answers your calls, manages your calendar and inbox, handles correspondence and keeps your records in order, all remotely and inside your own tools. Go Hire Virtual matches you with a pre-vetted virtual secretary in days, not months. From $12/hr with no long-term contracts.
Book a Free 15-Min Task AuditSee PricingWhat Is a Virtual Secretary?
A virtual secretary is a remote administrative professional who handles the front-office and clerical work a traditional secretary would: answering and routing calls, scheduling appointments, managing email, preparing documents and correspondence, taking meeting notes and keeping files organized. Go Hire Virtual secretaries start at $12/hr.
- Cost$12–$14/hr, no recruiting fees
- Top tasksCalls, calendar, inbox, correspondence
- Time to startShortlist in 48–72 hours
- SavingsAbout $13,000/yr vs. an in-house receptionist's wages*
What Our Virtual Secretarial Services Include
Pick the tasks you need. Your virtual secretary works on your schedule and in your systems.
Call answering & routing
Answers your business line, takes messages, screens calls and transfers urgent ones to you.
Calendar & appointments
Books, confirms and reschedules appointments and sends reminders.
Inbox management
Sorts, flags and replies to routine email so you only see what needs you.
Correspondence & documents
Drafts letters, formats documents, prepares forms and proofreads.
Meeting notes & minutes
Takes notes, sends recaps and tracks action items after each meeting.
Filing & records
Keeps digital files, contacts and client records organized and up to date.
Data entry
Updates your CRM, spreadsheets and databases accurately.
Travel & event logistics
Books travel, coordinates events and keeps itineraries in one place.
Billing support
Sends invoices and payment reminders and logs payments.
Who Uses a Virtual Secretary?
Any office that needs reliable front-desk and clerical help without a full-time hire.
Solo professionals
Consultants, coaches and attorneys who need calls and scheduling handled while they work.
Medical & therapy practices
Patient scheduling, reminders and front-office follow-up.
Real estate offices
Showing schedules, client calls and transaction paperwork.
Contractors & home services
Booking calls, quotes and invoicing while crews are on jobs.
Startups & small teams
Inbox, calendar and operations support for founders.
Executives
Calendar, travel and correspondence for one or more leaders.
Virtual Secretary vs. Virtual Receptionist vs. Administrative VA
The titles overlap. Here's how we use them, so you can pick the right fit.
| Virtual secretary | Virtual receptionist | Administrative VA | |
|---|---|---|---|
| Main focus | Front office plus clerical work | Phones and greeting callers | Back-office tasks and data |
| Calls | Answers, screens and routes | Answers and takes messages | As needed |
| Calendar & inbox | Yes | Usually calendar only | Yes |
| Documents & correspondence | Yes | Rarely | Yes |
| Best for | One person covering the front office | High call volume | Data entry, reports and operations |
Not sure which you need? We'll recommend a role on your free task audit. See our administrative VAs or customer service VAs.
How to Hire a Virtual Secretary
From first call to your secretary's first day.
Book a free 15-minute task audit
Tell us your call volume, the tasks you want covered and your hours.
Get a shortlist in 48–72 hours
We send pre-vetted secretaries matched to your business and tools.
Interview your top picks
Meet your shortlist and choose the best fit.
Start delegating
Your virtual secretary starts in your systems, with support from our client success team.
Tools Your Virtual Secretary Works In
Your secretary logs in to the tools you already use.
Virtual Secretary Cost
Simple hourly pricing, published up front.
| Plan | Rate | What it covers |
|---|---|---|
| General VA | $12/hr | Call answering, scheduling, inbox management, data entry, filing and customer communication |
| Professional VA | $14/hr | Documents and correspondence, billing support, bookkeeping, travel and event coordination, and higher-level office management |
No recruiting fees, no benefits or equipment costs, and no long-term contracts. *Savings estimate: a full-time General VA (40 hrs/week) costs about $24,960/yr, vs. about $38,002/yr in wages for an in-house receptionist at the BLS median of $18.27/hr (May 2025). That compares wages only, before payroll taxes, benefits, PTO and recruiting.
Virtual Secretary FAQs
How much does a virtual secretary cost?
Go Hire Virtual secretaries start at $12/hr for calls, scheduling, inbox and data entry, and $14/hr for more specialized work like billing and bookkeeping. There are no recruiting fees and no long-term contracts.
What does a virtual secretary do?
A virtual secretary answers and routes calls, manages your calendar and inbox, prepares documents and correspondence, takes meeting notes, and keeps files and records organized.
What is the difference between a virtual secretary and a virtual assistant?
A virtual secretary focuses on front-office and clerical work like calls, scheduling and correspondence. A virtual assistant can cover a wider range of tasks, including customer service, bookkeeping and marketing.
Can a virtual secretary answer my business phone?
Yes. Your secretary can answer your line, screen calls, take messages and transfer urgent calls to you.
How fast can I hire a virtual secretary?
After a free 15-minute task audit, you get a shortlist in 48–72 hours. Most clients are working with their secretary within about a week.
Do you offer bilingual virtual secretaries?
Yes. English and Spanish virtual secretaries are available.
Related Virtual Assistant Services
Need a different kind of help? Explore our other roles.
Get Your Calls, Calendar and Inbox Off Your Plate.
Book a free 15-minute task audit and get a shortlist of pre-vetted virtual secretaries in 48–72 hours.
Book Your Free Task AuditCall (801) 649-4899